OUR PROCESS
1

Contact Us

  • Call into one of our four offices
  • Telephone one of our offices
  • Email one of our experts directly
  • Complete an online enquiry form
2

Taking Instructions

  • You will be allocated an expert who will be your point of contact throughout the transaction
  • We will contact you to take full instructions
  • If necessary we will arrange an initial appointment
3

Costs and Client Care

  • At the start of the transaction we will provide you with an estimate of our anticipated fees which will be reviewed periodically throughout the transaction
  • We will notify you at regular intervals of fees
  • We will provide you with our client care and retainer letters, which will give you an outline as to how the matter will progress and set out the terms of business for which we act for you
  • In accordance with current anti-money laundering procedures we are obliged to request that you provide us with three forms of identification prior to commencing work
4

Attending To Your Matter

  • We aim to deal with your matter in the most efficient and cost effective manner practicable
  • We will keep you updated of the progress of your matter throughout the transaction
  • We will always return calls promptly
5

Closing Your File

  • Before closing your file we will discuss any necessary action for the future
  • We can store any original deeds/documentation on your behalf safely in our strong room free of charge
  • We aim to build lasting client relationships and hope that we can be of assistance to you in the future
Ashby
30 South Street
Ashby de la Zouch
LE65 1BT


Telephone: 01530 414111
Fax: 01530 417022
Office Hours: 9:00am to 5.00pm
Leicester
113 - 117 London Road
Leicester
LE2 0RG


Telephone: 0116 2551901
Fax: 0116 2555864
Office Hours: 9:15am to 5.00pm
Coalville
21 - 25 London Road
Coalville
LE67 3JB


Telephone: 01530 834466
Fax: 01530 810886
Office Hours: 9:00am to 5.00pm
Melbourne
William's Yard, Derby Road
Melbourne
DE73 8JR


Telephone: 01332 863810

Office Hours: 9:00am to 5.00pm
How we work
Find out how our friendly,
experienced team help
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